Terms & Conditions

These Terms & Conditions apply to your use of the Julie Mason website and to services purchased directly through this website or associated booking links.

This website and the services offered through it are operated by Julie Mason International Pty Ltd (“Julie Mason”, “I”, “me” or “my”).

By using this website or purchasing a service through it, you agree to these Terms & Conditions.

1. Website Use

The information provided on this website is for general informational and educational purposes.

You may browse and use this website for lawful personal or business purposes.

You must not use this website in a way that:

• breaches any applicable law
• infringes the rights of another person or business
• attempts to interfere with the security or operation of the website
• attempts to gain unauthorised access to the website, its systems or associated services
• copies, reproduces or commercially exploits website content without permission.

I reserve the right to update, change or remove website content at any time.

2. Intellectual Property

Unless otherwise stated, the content on this website is owned by or licensed to Julie Mason International Pty Ltd.

This includes written content, training material, strategies, frameworks, graphics, photographs, videos, downloads, branding and other original material.

You may view and use website content for your own personal or internal business purposes.

You may not copy, reproduce, republish, distribute, sell, modify or commercially exploit my content without prior written permission.

Any third-party trademarks, logos, photographs, testimonials or other materials remain the property of their respective owners where applicable.

3. Information and Advice

The information on this website is general in nature and does not take into account your individual business circumstances unless we are working together and I have specifically considered those circumstances.

Business, sales, marketing, LinkedIn and positioning decisions involve many factors outside my control.

You remain responsible for decisions you make and actions you take in your business.

Nothing on this website should be interpreted as legal, financial, accounting or taxation advice. You should obtain appropriate professional advice where required.

4. Results and Testimonials

I bring considerable experience, strategic thinking and practical guidance to my work, but I cannot guarantee a particular business, sales, revenue, lead-generation or LinkedIn result.

Results depend on many factors, including your market, offer, positioning, implementation, timing, business conditions and actions.

Any examples, case studies or testimonials on this website describe the experiences of particular clients. They are provided as examples of my work and should not be interpreted as a promise that you will achieve the same or similar results.

5. LinkedIn

LinkedIn is a third-party platform and is not owned, controlled or operated by Julie Mason International Pty Ltd.

LinkedIn may change its features, functionality, algorithms, policies, account requirements or availability at any time.

I am not responsible for changes made by LinkedIn, interruptions to its service, account restrictions or other decisions made independently by LinkedIn.

Any LinkedIn strategy or advice I provide is based on the platform, business circumstances and information reasonably available at the time.

6. LinkedIn Strategy Sessions

A LinkedIn Strategy Session is a paid 60-minute strategic consultation focused on your business, goals and how LinkedIn may be used more effectively as part of your sales and business development strategy.

The current price and inclusions will be displayed on the website or booking page at the time you book.

Your booking is confirmed once your appointment has been scheduled and payment has been successfully processed.

You are responsible for providing accurate information and completing any requested pre-session questionnaire in sufficient time for me to prepare for our session.

You are also responsible for ensuring you have suitable internet access, Zoom capability and an environment in which you can participate without unnecessary interruption.

7. Payment

Payment for a LinkedIn Strategy Session is required at the time of booking and is processed securely through Stripe.

Prices are displayed in Australian dollars unless otherwise stated.

The price displayed at the time of booking is the amount you will be charged by Julie Mason International Pty Ltd. No additional card payment surcharge will be added.

I do not directly receive or store your complete credit or debit card details. Payment information is handled by Stripe in accordance with its own terms and privacy practices.

8. Rescheduling, Cancellations and Non-Attendance

Strategy Session payments are non-refundable for change of mind, subject always to any rights you may have under the Australian Consumer Law or other applicable law.

If you need to change your appointment, please provide at least 24 hours' notice. You may then reschedule your session to another available time.

Changes requested within 24 hours of your scheduled appointment, or failure to attend your session, will result in the session fee being forfeited, subject to any rights you may have under the Australian Consumer Law or other applicable law.

If I need to reschedule your session, I will arrange another mutually suitable time with you.

Nothing in this section is intended to exclude, restrict or modify any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.

9. Australian Consumer Law

Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right or remedy available to you under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other applicable law that cannot lawfully be excluded or modified.

Where the Australian Consumer Law applies, services come with consumer guarantees including that they will be provided with due care and skill and, where applicable, be fit for an agreed purpose and supplied within a reasonable time.

10. LinkedIn + Sales Strategy Engagements

The LinkedIn + Sales Strategy service described on this website is a tailored engagement.

If, following a Strategy Session or other discussion, we both decide to work together, the scope, fees, payment arrangements, responsibilities and other conditions applying to that engagement may be set out separately before the engagement begins.

Those specific engagement terms will apply in addition to these website Terms & Conditions. If there is an inconsistency relating specifically to the engagement, the agreed engagement terms will take precedence to the extent of that inconsistency.

11. Strategy Session Credit

Where stated on this website, the amount paid for your LinkedIn Strategy Session may be credited towards a subsequent LinkedIn + Sales Strategy engagement if we both decide to proceed.

This credit is subject to the conditions stated at the time of the offer and does not guarantee acceptance into, or availability of, a further engagement.

The decision to work together beyond the Strategy Session is a mutual one.

12. Speaking Enquiries and Engagements

Submitting a speaking enquiry does not create a confirmed booking or contractual engagement.

Speaking fees, travel requirements, presentation scope, dates, cancellation terms and other arrangements will be agreed separately where applicable.

A speaking engagement is not confirmed until the relevant arrangements have been agreed by both parties.

13. Third-Party Websites and Services

This website contains links to and may use third-party services including Calendly, Stripe, Wufoo, LinkedIn and other external platforms.

I am not responsible for the availability, security, content, policies or operation of third-party websites or services.

When you use a third-party service, you may also be subject to that provider's own terms and privacy policy.

14. Website Availability and Accuracy

I make reasonable efforts to keep this website accurate, useful and available.

However, I do not guarantee that the website will always be uninterrupted, error-free or completely current.

From time to time, information may become outdated, links may change or the website may be unavailable because of maintenance, technical issues or circumstances outside my control.

If you notice something that appears incorrect, you're welcome to let me know.

15. Limitation of Liability

To the extent permitted by law, Julie Mason International Pty Ltd is not liable for indirect or consequential loss arising solely from your use of, or reliance on, general information contained on this website.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under the Australian Consumer Law.

You remain responsible for your own business decisions, implementation and use of information provided through the website or services.

16. Privacy

Your privacy is important to me.

Personal information collected through this website, bookings, forms, email subscriptions and associated services is handled in accordance with the Julie Mason Privacy Policy.

17. Changes to These Terms

I may update these Terms & Conditions from time to time to reflect changes to the website, services, business practices or legal requirements.

The current version will be published on this website with the date it was last updated.

Changes will apply from the date the updated Terms are published and will not retrospectively alter specific contractual arrangements already agreed with a client unless permitted by those arrangements or required by law.

18. Governing Law

These Terms & Conditions are governed by the laws applicable in Queensland, Australia.

Subject to any rights you may have under applicable law, disputes relating to these Terms will be subject to the jurisdiction of the courts of Queensland and applicable Commonwealth courts.

19. Contact

If you have any questions about these Terms & Conditions, please contact: